Privacy policy

 

1. INTRODUCTION

Our Privacy Policy has been updated in accordance with the new European Data Protection legislation. This policy provides a more transparent and straightforward way of communicating with you.

If you have any questions after reading this information, please contact us at customer@edmmond.com.

2. WHO COLLECTS YOUR DATA?

Edmmond & Co Shop S.L., a company based in Madrid, Spain, at Calle Víctor Hugo 1, is the owner of the website under the following domains:

  • www.edmmond.com
  • www.edmmond.com/de
  • www.edmmond.com/en
  • www.edmmond.com/fr
  • www.edmmond.com/nl
  • www.edmmond.com/en-gb
  • www.edmmond.de
  • www.edmmond.fr
  • www.edmmond.nl

This Privacy Policy applies only to the Edmmond website, including all its pages and subpages. Edmmond Studios declines any responsibility related to the privacy policies and personal data protection laws of external pages accessed through hyperlinks not directly managed by Edmmond.

This policy has been created in compliance with the European General Data Protection Regulation (GDPR), effective since May 25, 2018.

3. WHAT DATA DO WE COLLECT?

We collect the data you provide us. Personal data may include:

  • Contact Information: Email address, mailing address, username, personal preferences, and purchase habits.
  • User-Generated Content: Any content you provide on our platform.
  • Financial Information: Payment details (processed securely).
  • Device Identifiers: IP address, MAC address, and cookie data.

Additionally, to offer Klarna payment methods, we may transmit your personal data (such as contact details and order information) to Klarna at checkout. Klarna will evaluate whether you qualify for their payment options and tailor them accordingly. Your personal data is processed in accordance with Klarna’s Privacy Policy.

4. WHY DO WE COLLECT YOUR DATA?

We use your data to:

  • Process orders and deliveries.
  • Send push notifications related to your order.
  • Provide customer service.
  • Send promotional content and newsletters related to our brand, including offers and discounts (only if you opt-in).

5. YOUR RIGHTS

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Information: You have the right to receive clear and transparent information about how we use your data.
  • Right of Access: You can request access to your data by contacting us at customer@edmmond.com.
  • Right to Rectification: If your data is incorrect, incomplete, or outdated, you can request modifications by emailing customer@edmmond.com.
  • Right to Erasure ("Right to Be Forgotten"): In certain cases, you can request that we delete your personal data, although we may have legal reasons to retain it.
  • Right to Object to Direct Marketing: You can unsubscribe from our marketing communications at any time by contacting customer@edmmond.com or clicking the unsubscribe link in our emails.
  • Right to Data Portability: You can request a copy of the personal data you have provided us in a structured format. To exercise this right, contact customer@edmmond.com.
  • Right to Disable Cookies: You can disable cookies on our website at any time.

6. COOKIES USED ON THIS WEBSITE

This site uses various types of cookies. Below is a non-exhaustive list:

Analytical Cookies:

  • _ga: Google Analytics cookie used to track unique visitors. This cookie identifies whether a visitor is returning or new. (Persistent cookie)
  • _gat: Google Analytics cookie that limits data collection on high-traffic websites. (Session cookie)
  • _gid: Google Analytics cookie used to differentiate users. (Session cookie)

Advertising Cookies:

  • FR: Facebook’s main advertising cookie used for ad targeting and analysis. (Persistent cookie)
  • datr: Facebook cookie for security and account recovery purposes. (Persistent cookie)
  • sb: Facebook cookie used for authentication and login verification. (Persistent cookie)

Other Tracking Cookies:

  • smuuid: Anonymous visitor tracking cookie.
  • smclient: Contact tracking cookie.
  • smform: Contact form cookie (Pop-up, landing page, iframe).
  • smg: Cookie to identify users (UUIDE identification).
  • smvr: Cookie for visit identification (base64 encoded).
  • smwp: Web push notification cookie.
  • smcrsaved: Cookie to track saved user identification.
  • smOViewsPopCap: Cookie for managing pop-up limitations.

7. HOW LONG DO WE RETAIN YOUR DATA?

We retain your data only as long as necessary to:

  • Process and deliver your order.
  • Provide customer support.
  • Send marketing communications (if you have opted in).

If you wish to request the deletion of your data, you can contact us at customer@edmmond.com.